Running a successful website requires continuous attention, and that's where our dedicated support and maintenance services come in.
Your store's security, performance and user experience (UX) are paramount to your success, and our team is here to ensure they remain at their peak.
Our Website Maintenance Services
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Regular Updates
Our team stays updated with the latest Shopify features, security updates, and industry trends. We proactively implement updates to keep your store secure and up-to-date.
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Bug Fixes and Troubleshooting
Technical glitches can hinder your store's functionality and customer experience. We swiftly identify and resolve issues, ensuring your customers have a smooth journey.
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Security Enhancement
We take security seriously. Our team implements measures to safeguard your store against potential threats, ensuring your customers' data remains protected.
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Performance Optimization
A fast-loading store is crucial for retaining visitors. We optimize your store's performance, ensuring pages load quickly and seamlessly across devices.
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Content Management
Keep store's content fresh and engaging with our content management services. From adding new products to updating images and descriptions, we ensure your store's is optimized.
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SEO Enhancements
Our experts optimize your store for search engines, helping you rank higher in search results and attract organic traffic.
What are the key benefits of Website Maintenance?
Don't let technical issues hold your website back. Keeping all those tasks scheduled and completed might seem like a lot of work, but if you want to keep your site healthy, secure, and engaging for your visitors, regular Shopify maintenance is a must. Especially making sure that your store is up-to-date and fully optimized can also bring you, as the Shopify store owner, plenty of benefit.
Engage Customers with the best User Experience
Running a successful website goes beyond just having a great design; it requires ongoing maintenance to ensure your site delivers the best user experience (UX) at all times. Our website maintenance services are designed to keep your store running smoothly, optimizing every aspect to engage customers and enhance their shopping journey.
Improving UX helps you build customer trust, increase engagement, and ultimately drive more conversions.
Shopify Maintenance Plans & Pricing
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Basic 36,000 THB / month
- 8 hours
- Dedicated project manager
- Regular updates
- Monthly website audits
- Website performance check
- Growth strategy consultation
- Bug Fixes and Troubleshoot
- Technical support
- Unused hours can be carried forward
- Consultation
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Starter 65,000 THB / month
- 16 hours
- Dedicated project manager
- Regular updates
- Monthly website audits
- Website performance check
- Growth strategy consultation
- Bug Fixes and Troubleshoot
- App Installation
- Technical support
- Unused hours can be carried forward
- Consultation
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Advance 125,000 THB / month
- 32 hours
- Dedicated project manager
- Regular updates
- Monthly website audits
- Website performance check
- Growth strategy consultation
- Bug Fixes and Troubleshoot
- App Installation
- Technical support
- Unused hours can be carried forward
- Monthly strategy call
- Consultation
Website maintenance and support services
Frequently asked questions (FAQs)
What is included in Website support and maintenance plans?
We offer various flexible support and maintenance plans tailored to your specific needs. Our plans typically include:
- Regular website security and performance checks
- Bug fixes and technical troubleshooting
- Minor content updates (text, images) as needed
- Plugin updates and compatibility checks
- 24/7 website monitoring and uptime checks
Additional services may be available in higher tiers or for an additional fee, such as:
- Major content updates and website redesign
- Adding new products or features to your Shopify store
- SEO optimization and marketing consultations
What are the benefits of using a professional for website support and maintenance?
Using professionals like us for website support and maintenance offers several benefits, including:
- Saving valuable time and resources by allowing us to manage your website upkeep efficiently.
- Ensuring website security and performance with our expertise in maintaining a healthy and secure website environment.
- Improving website user experience by addressing technical issues and optimizing website performance for faster loading times and smooth navigation.
- Gaining access to expert advice and support whenever you need it, allowing you to focus on running your business.
What is your typical response time for support requests?
We prioritize all support requests and strive to respond within 24 business hours during regular working hours. For urgent issues requiring immediate attention, we offer priority support options, which may incur additional fees.
Do you offer emergency support services?
We understand that unexpected issues can arise. While not included in our basic plans, we offer emergency support services for critical website downtime or security breaches. These services are available outside regular business hours for an additional fee.
Do you offer backup and security services for website?
We understand the importance of website security and data protection. Our plans include regular website backups to a secure offsite location. We also offer advanced security monitoring and vulnerability scanning services as an additional option for enhanced website security.
Generate site traffic and grow your business with our digital marketing services
Since we’re a full-service digital marketing agency, we offer other turnkey solutions that maximize your website’s performance, enabling you to reach more audiences and nurture them to conversion. Our team can also help you with your other digital marketing initiatives to drive qualified traffic to your website.
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Search Engine Optimization (SEO)
View detailsDiscover how e-commerce SEO services can significantly increase your organic traffic and drive sales growth.
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Google Shopping Ads
View detailsGain access to millions of prospective customers who are searching for products like yours on Google.
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Conversion Rate Optimization (CRO)
View detailsMaximize your website's revenue with data-driven strategies to boost conversions and increase sales.